Privacy Policy

Welcome to HumPool ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our products, services, websites, and related applications (collectively referred to as the "Services"). By accessing or using our Services, you consent to the practices described in this Privacy Policy. We understand the importance of transparency and want you to feel confident in entrusting us with your information. As such, we encourage you to carefully review this Privacy Policy, which explains your rights and choices regarding your personal data. Please note that this Privacy Policy applies to all users of our Services, and by using our Services, you agree to the terms outlined herein. We may update this Privacy Policy from time to time, so we encourage you to check back periodically for any changes. If you have any questions, concerns, or requests regarding your personal information, please contact us at [].

1. Collection of Personal Information

We strive to collect only the information necessary for the purposes stated in this Privacy Policy, and we will always seek your consent when required by applicable laws and regulations. By using our Services, you acknowledge and agree to the collection of your personal information as outlined in this section. The types of personal information we collect may include, but are not limited to:

1.1 Information You Provide: When you create an account with us or apply Google Two-Factor Authentication (2FA) to use our Services, we may collect personal details such as your name, email address, username, password, and other information you choose to provide.

1.2 Device and Usage Information: We automatically gather information about the devices you use to access our Services, including device type, operating system, browser type and language, device identifiers (such as IMEI and MAC address), IP address, and other relevant information.

1.3 Sensitive Information: We do not intentionally collect sensitive information. If such information is required for specific services, we will seek your explicit consent.

2. Use of Personal Information

HumPool handles your personal information with the utmost care, ensuring it is relevant and essential to the operational aspects of our crypto mining pool. Any additional use of your information will be communicated transparently and will align with the specific nature of our cryptocurrency services. We employ your personal information within the scope of our crypto mining operations specifically in:

2.1 Mining Operations: Your registration details, device information, and associated data are used to facilitate and optimize the mining process. This includes authenticating your account, processing mining transactions, ensuring the efficiency of mining operations, and implementing Google Two-Factor Authentication (2FA) for enhanced security during login and account management.

2.2 Communication: We may use your contact information to relay important mining-related updates, notifications, and service-related communications. This includes sending push notifications through our official mobile application.

2.3 Security Measures: Your personal information is crucial for maintaining the security and integrity of our crypto mining pool. We employ measures to detect and prevent any unauthorized or fraudulent activities that could impact the mining community.

2.4 Technical Improvements: We analyze aggregated data to identify patterns, trends, and potential technical enhancements in our mining pool. This aids in the continuous improvement of our services and the overall mining experience.

2.5 Compliance: To adhere to legal requirements and standards, we use personal information as necessary. This includes complying with regulatory obligations, responding to legal inquiries, and enforcing our terms of service.

3. Use of Cookies

The utilization of cookies is a strategic component to enhance your mining experience. Here's a breakdown of how cookies are employed:

3.1 Mining Optimization: We deploy cookies to store user preferences, ensuring a personalized and efficient mining experience. These cookies enable us to recognize your device, track your session, and provide features that align with your preferences.

3.2 Accessibility and Features: Cookies play a vital role in improving the quality of your interaction with our mining platforms. They assist in resolving access difficulties, remembering your preferences, and delivering the most desired features and information.

3.3 User Control: While the use of cookies enhances our services, you have the freedom to manage your cookie preferences. Your browser settings allow you to block, decline, or remove cookies. However, be aware that such actions may impact the optimal functionality of our crypto mining services.

3.4 Policy Applicability: The information collected through cookies aligns with our overarching Privacy Policy. We assure you that the data gathered is used responsibly and in accordance with the principles outlined in our privacy framework.

4. Handling of Personal Information

At HumPool, safeguarding your personal information is paramount. This section elucidates how we process, share, transfer, and disclose your data:

4.1 Entrusted Processing:

We may enlist third parties to process your personal data on our behalf, including tasks like managing communication channels, sending emails, or facilitating technical support. These entities are bound by strict confidentiality clauses and/or agreements, ensuring adherence to this policy and the enforcement of comprehensive confidentiality and security measures.

4.2 Sharing:

Sharing of your information occurs under specific circumstances:

- With your express consent.

- As mandated by laws, regulations, or legal disputes.

- Among our affiliates for legitimate purposes, ensuring minimal and necessary information is shared.

- With business partners and service providers strictly for service provision, subject to stringent non-disclosure agreements.

4.3 Transfer:

Transfer of control over personal data may happen with your express consent or in cases of mergers, acquisitions, or bankruptcy, where the new entity is bound by this policy.

4.4 Disclosure:

Public disclosure of your personal data may transpire under circumstances like:

- With your express consent.

- With your express consent.

- With your express consent.

5. International Transfers of Personal Information

Given the global nature of our services and our headquarters in Singapore, your personal information may traverse borders. Here's how we manage international transfers:

5.1 Cross-Border Data Transfer Consent:

By utilizing our services, you expressly consent to the cross-border transfer of your personal data. This is essential for delivering our products and services globally. Your data may be accessed, used, and processed by authorized personnel or third parties in locations with varying data protection laws.

5.2 Privacy Practices:

We adhere to global privacy practices compliant with diverse data protection laws. The transfer of personal data between countries follows the standards and conditions stipulated by applicable laws. For personal data from the EU, we comply with GDPR requirements, utilizing legal mechanisms like standard contractual clauses.

5.3 Protection of Personal Data:

Your data is stored and processed with utmost care and protected by physical, electronic, and procedural safeguards, ensuring compliance with relevant regulations. The retention of your personal information aligns with the purposes for which it was collected, legal requirements, and business needs.

5.4 Mergers and Acquisitions:

In scenarios involving mergers, acquisitions, or other corporate transitions, your information may be part of the transferred assets, adhering to legal and contractual permissions.

5.5 Compliance with Singapore Data Protection Laws:

As a Singapore-based company, we are committed to complying with the Personal Data Protection Act (PDPA). The international transfer of personal information follows the guidelines set by the PDPA and other applicable Singapore data protection regulations.

6. Protection of Customers' Personal Information

At HumPool, safeguarding the privacy and security of your personal information is paramount. We are dedicated to implementing robust measures to ensure the confidentiality, integrity, and availability of your data. Here's how we protect your information:

6.1 Security Measures:

We employ reasonable physical, technical, and administrative security practices and procedures to prevent unauthorized access, disclosure, alteration, or destruction of your personal information. These measures include, but are not limited to, access limitations on employees and encryption technologies.

6.2 Employee Access Control:

Access to your information is restricted to authorized personnel based on their roles and responsibilities.

6.3 Third-Party Partners:

We rigorously select and evaluate our business partners and service providers, ensuring they adhere to stringent data protection standards. Our contracts with them include clauses emphasizing the confidentiality and security of personal data.

6.4 Third-Party Links Disclaimer:

While our services may contain links to third-party websites, we do not control the content or privacy practices of these external sites. It is your responsibility to review the privacy statements and policies of any linked websites before providing them with your personal information.

6.5 Limitation of Security:

While we implement reasonable security measures, no system is entirely foolproof. HumPool cannot guarantee or warrant the absolute security of the information you provide. If you discover any disclosure of your personal information, especially usernames and passwords on our platforms, promptly contact our support team for immediate protective measures.



7. Customer's Rights

At HumPool, we respect and value your privacy rights. As a user of our services, you have certain rights regarding your personal information. This section outlines these rights and the procedures for exercising them:

7.1 Access to Personal Data:

You have the right to inquire about the personal information we hold about you. If you wish to access this information, please contact us through our designated email address. To ensure the security of your data, we may require verification of your identity.

7.2 Correction of Personal Data:

Should you identify any inaccuracies or incompleteness in your personal data held by us, you have the right to request corrections. We will promptly address and rectify any verified inaccuracies.

7.3 Deletion of Personal Data:

You can request the deletion or removal of your personal data under certain circumstances. We will comply with such requests, unless specific exemptions apply, such as legal obligations or ongoing disputes.

7.4 Suspension of Processing:

If you believe there are inaccuracies in your personal data, or if you contest the processing of your data, you have the right to request a suspension of processing until the accuracy is verified or objections are resolved.

7.5 Data Transfer:

Subject to applicable legal requirements, you may request the transfer of your personal data to another party. We will facilitate such transfers in a secure and efficient manner.

7.6 Objection to Processing:

You have the right to object to the processing of your personal data based on legitimate interests. We will assess your objections and cease processing unless compelling legitimate grounds override your interests.

7.7 Limitation of Rights:

These rights may be subject to limitations imposed by law. For instance, we may not fulfill requests that reveal information about another person, infringe on the rights of others, or conflict with legal obligations.

7.8 Processing Period:

We commit to processing your requests within a reasonable timeframe. In cases where the complexity or volume of requests requires an extension, we will inform you of the delay and the reasons for it.

For any inquiries or requests related to your privacy rights, please contact our dedicated personal data protection team at []. We are committed to ensuring that you can exercise your rights effectively and in accordance with applicable privacy laws.